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Privacy Policy
We, Asia Healthcare Sdn. Bhd. ("Asia Healthcare") is committed to ensuring and maintaining Asia Healthcare Users' and Members' privacy are respected and protected. We want all our Users and Members to feel comfortable searching and exchanging information on our site. If you have questions or concerns that we do not answers in this Policy, please send us an email to online@asiahealthcare.com.my
In the normal operation of our service, we collect, and in some cases, disclose information about you. This Privacy Policy describes the information we collect about you and what may happen to that information. Although this policy may seem somewhat lengthy, we believe it is beneficial to you to know as much as possible about our practices. The privacy practices of this policy apply to the Asia Healthcare website (estore.asiahealthcare.com.my) and its Network. ("Site")
“Network” shall operate to cover the Asia Healthcare E-Store Website and its product microsites.
By using our services and the Site, you consent to our collection, use and disclosure of your personally identifiable information in accordance with the Terms of Service and this policy.
1.0 PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number (“Order Information”).
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
2.0 HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate or respond to your queries;
• Screen our orders for potential risk or fraud;
• to deliver notices, services or products and the marketing of such services or products; and
• to send you information related to our products, promotions and events through various communication channels such as email, telephone calls, text messages or social media;
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
3.0 BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understading-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ .
4.0 DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
5.0 YOUR RIGHTS
You may wish to contact Asia Healthcare to access your personal information, to seek to correct it or to make a complaint about privacy.
You can contact us by completing the form located at:
Our privacy email contact address is online@asiahealthcare.com.my and further contact details for Asia Healthcare E-Store and privacy are set out below.
Asia Healthcare Sdn. Bhd. 200801012578 (813866-D)
17 & 19 Jalan S.B. Jaya 11,
Taman Industri S.B. Jaya,
47000 Sungai Buloh, Selangor,
Malaysia.
Tel: +603-61562836 / 61562936
We will respond to your request for access to personal information we hold about you as soon as we reasonably can, including if we are unable to provide you with access (such as when we no longer hold the information).
We do not impose any charge for a request for access, but we may charge you a reasonable fee for our costs associated with providing you with access and retrieval costs.
For complaints about privacy, we will establish in consultation with you a reasonable process, including time frames, for seeking to resolve your complaint.
6.0 DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
7.0 CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons